Was going to dedicate this to a tweet but thought, heck, don't write in here much anymore. Why not.
Picture it. I'm helping a customer at the cashier who's returning a sharps container full of needles... WITHOUT a lid. Well, you might as well just dump it in a plastic bag then, what good is that container going to do without a lid on it? I kindly inform him that I will not be able to accept that. Don't even ask me why he removed it in the first place. I try not to question illogical people because you can only get illogical answers. I offered a new sharps container on the understanding that he transfer the needles himself which he agrees to after giving me a rude grunt. I then watch him attempt to pry open the remaining portion of the bottom lid off.
"Do these come off?!" He asks with heavy frustration.
"I... Don't think so, sir... At least definitely not with ease... That's my logical guess anyway since sharps containers were meant to retain hazardous items... It wasn't made with the thought that someone should ever have to open to fetch anything in there." Makes sense right? Not to him.
After several more attempts he finally gives up and begins shaking violently to get them out into the other container. I stop him and inform him that I'm going to have to get the manager's permission for him to do that. He looks at me with great annoyance. Now, why in the world would I care? I wasn't saying he couldn't do it, but shit, I'm definitely not going to take the fall for it if some if his blood handled needles comes flying out and hits another customer in the face or one gets left behind for a child to find. Makes sense, right? Apparently not to him.
He starts showing his disapproval by mumbling and uttering things under his breath.
After that whole ordeal was over, he asks to pay for a bill for his mother at a nursing home. He again, shows his annoyance with me despite how quickly I was getting it processed for him and yet... When it was his turn to pay for it through his debt... He continuously failed to do it right!
"Sir. SIR. You have a chip on your card, you have to INSERT it."
I cancel, redo, repeat.
"SIR. PLEASE INSERT IT."
After 4 tries he finally got it, except his card usage was maxed out.
"Sir, it says you exceeded your number of use for today." Him: "That's ridiculous! I just used it several times today!"
".........Exactly. You EXCEEDED your number of use for today." Him: "NO, TRY AGAIN."
To make matters worse, his wife wanders over, equally as grumpy and angry at the world as he is.
"Give me that! You're obviously not doing it right! I used it just a while ago!!" Me: "It's not incorrect info entered. It's simply exceeded the number of usage for today. Some cards have a max set on it......."
When it obviously fails again, she yells, "I don't know! This damn thing! I don't care! It's your mother! I don't give a damn!" And wandered off again.
To the idiotic people who are rude, impatient and irrationally mean:
Nobody's wasting YOUR time, you're wasting theirs.
But hey, I've got sympathy too. I mean... If I was that idiotic and got the short end of the stick I would be pretty damn pissed off at the world as well. But on a serious note, everyone can strengthen their mind, it's just a matter of desire. If you choose not to, you've no one else to blame but yourself. Your attitude comes with you 24 hours of the day. You may piss some people off along the way, but nothing near the damage you bestow upon yourself.
Think a little... Yeah?